Privacy Policy

Last updated: May 22, 2026 · Effective: May 22, 2026

Satellite Weather ("we", "us", the "Service") provides real-time satellite imagery and weather data through our website (satellitewx.com) and mobile apps. This policy explains what personal data we handle and how. We designed the Service to collect as little as possible.

1. Information we collect

Information you give us

• Account information — your email address, and (optionally) a display name. If you sign in with Google or Apple, we receive your email and a unique account identifier from that provider.
• Account credentials — if you use email/password sign-in, your password is stored only as a salted hash; we never store it in plain text. Sign-in and identity are handled by our authentication provider (Clerk).

Information created by using the Service

• Your saved content — favorites, layout, and app settings, so they sync across your devices.
• Subscription status — your plan (Free, Pro, Pro+), trial dates, renewal date, and which store the subscription came from. We do not receive or store your credit-card or payment-method numbers (see Payments below).
• Diagnostics — if the app encounters an error, it may send a crash report (app version, the screen/context, the error message, and basic device/OS info) so we can fix bugs. These reports are not used to identify you.

Location

If you use the "locate me" feature, the app requests your device location to center the map and select nearby imagery. Location is used to provide that feature and is not retained on our servers or used for advertising. You can decline or revoke the location permission at any time in your browser or device settings; the rest of the Service works without it.

2. Payments

Payment processing is handled entirely by third parties — Stripe on the web, and Apple or Google (via RevenueCat) in the mobile apps. They collect and process your payment details under their own privacy policies. We receive only the result of a transaction (e.g. "subscription active until date X"), never your full card number.

3. How we use information

• To provide and sync the Service and your account.
• To process subscriptions and apply the right access level.
• To send essential account messages (e.g. a reminder before your free trial ends, or confirmation that your account was deleted).
• To diagnose crashes and improve reliability.

We do not use your data for third-party advertising, and we do not build advertising profiles.

4. What we do not do

• We do not sell your personal data.
• We do not share your data with advertisers or data brokers.
• We do not embed third-party advertising or cross-app tracking SDKs, so the app does not track you across other companies' apps and websites.

5. Who we share with (service providers)

We share data only with vendors that help us run the Service, and only as needed:

• Clerk — authentication and identity.
• Stripe — web subscription billing.
• Apple App Store / Google Play (via RevenueCat) — mobile subscription billing.
• Cloudflare and our hosting infrastructure — delivering the site and storing account data.

We may also disclose information if required by law or to protect the Service and its users.

6. Data retention & deletion

We keep your account data while your account is active. You can delete your account at any time from Settings → Account → Delete account. When you do, we cancel any active subscription, remove your personal data within 30 days, and confirm by email. This action cannot be undone. Anonymized or aggregated diagnostics may be retained.

7. Your rights

Depending on where you live (for example under GDPR or the CCPA/CPRA), you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. You can exercise most of these directly in the app, or by emailing feedback@satellitewx.com. We will not discriminate against you for exercising these rights.

8. Children

The Service is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

9. Security

We use industry-standard measures — encryption in transit, hashed passwords, and access controls — to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information and limit what we collect in the first place.

10. International users

The Service is operated from the United States. If you access it from elsewhere, your information may be processed in the U.S. and other countries with different data laws.

11. Changes to this policy

We may update this policy as the Service evolves. We will revise the "Last updated" date above and, for material changes, provide a more prominent notice.

12. Contact

Questions or requests about your privacy? Email feedback@satellitewx.com.